The customer could withdraw, change or guarantee repair the main set within 7 days (include) since the merchandise was sold (according to the date of the formal original invoice), subject to the merchandise is normally used; non-man-made breakdowns of the main set exist; no breaks of the packing, panel, and LCD screen, no scars, no dust on them and after confirmed by the seller. If the customer wishes to reimburse, he/she should take the main set and all accessories matched to the seller for free withdraw service and would get the money (according to the formal original invoice) back at one go.
Change within 30 days
The customer could change the main set or use guaranteed services to fix the breakdowns of the main set within 30 days since the merchandise is sold (according to the date of the formal original invoice), subject to the merchandise is normally used; non-man-made breakdowns of the main set exist; no breaks of the packing, panel, and LCD screen, no scars, no dust on them and after confirmed by the seller. When the customer wishes to take this service, he/she should take the formal invoice and guarantee service card with him/her.
Main set repair guarantee for a year
We guarantee repair of the main set for a year since the merchandise was sold, subject to subject to the merchandise is normally used; non-man-made breakdowns of the main set exist. If the customer wishes to use this service, he/she should take the formal invoice and guarantee card with him/her for free repair service.
Attention: Accept for the main set, the build in Li batteries are guaranteed repair for 6 months and other accessories are not guaranteed you may buy if you want.The following paid repairs are offered within guarantee repairing period if the following situations occur:
Guarantee card and formal original invoice are not offered.
Periodic checks, preserves, repairs, or changes of components lead by normal worn-out.
Damage of the panel or LCD display caused by users themselves.
Man-made damages such as fall down, press, hit, high temperature, rot, interfere with water, damp etc.
Damages caused by force majeure such as flood, fire, lightening or abnormal voltage.
Breakdowns caused by users who didn’t follow the maintenance instructions in the instruction brochure enclosed with the merchandise.
Damages caused by using the pirate disc.
Damages caused by affecting virus while using.
Damages caused by uses or non-assumers who dismantle the merchandise themselves.
Modal mark or No. of the main set or the guarantee card can’t be identified or the formal invoice is changed, deleted, moved or can’t be identified.
Country round insurance
All products produced by our company can get repair guarantee and be repaired by any after-sale service center authorized by our company around the country.
Please send the merchandise to our company for repairing in condition that some part of the country cannot get the repair service directly because of the construction of the repairing centers.
Instructions:
During the guarantee period, company MELDA has the proprietary right of the breakdown component after it has been changed.
When the main set is changed, the customer should ask the seller to put the new No. of the main set on the guarantee card and seal to confirm in order that the customer would get better related after-sales service.
For the original invoice and guarantee card are the important evidences for you to get our services so please assist the seller to fill in the card and get invoice for you to keep.
